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Qualified bh Specialist-mobile

GENERAL SUMMARY AND SCOPE
Responsible for providing time-limited emergency support to children and families where the youth is experiencing severe emotional or psychiatric crisis. Services will be person-centered incorporating the strengths, abilities and resources within the family. Mobile response services include: assessment of youth/family needs that may be contributing to the crisis, development of a crisis/safety plan, and providing intensive crisis support for up to 72 hours following the crisis.
Responsible to provide and/or coordinate referrals for ongoing stabilization period as appropriate to the needs and consent of the families. Activities include but are not limited to: parent education, coordinating with local wraparound services, facilitating referral/access to outpatient behavioral health treatment services, and facilitating referral/access to other social services to meet identified needs.
This position is a team model, thus, cooperation with team members is critical in order to provide services that meet the needs of the program.
Responsible for completing tasks specifically related to grant funding such as completion of measurement tools, outcome tools, and other required data.
Services will be provided primarily at home, school, and community settings. Flexibility in scheduling is expected as services will be provided during some evening hours.
ACE OF HEARTS PLEDGE
The employee will demonstrate the ACE of Hearts Pledge, which involves being an accountable and collaborative team member; treating patients, families, and co-workers with dignity and respect; and ensuring that empathy and compassion are the basis for interactions with all those served.
ESSENTIAL TASKS, DUTIES AND RESPONSIBILITIES
Timely, compliant clinical documentation and billing practices as measured by:
Department standards and rules/standards set forth by Medicaid/Medicare, CARF, OhioMHAS, and HFAP.
Complying with pre-certification as required by managed care companies.
Providing services at an appropriate intensity for each patient's needs and abilities.
Completing documentation within established timeframes per departmental standards using the electronic medical record.
Utilizing the electronic medical record to manage patient care and documentation requirements.
Achieves and maintains an annual productivity requirement of 1100 billable hours for the full-time position, part-time is pro-rated based on paid hours by:
Accepting all appropriate case referrals,
Scheduling an adequate number of billable service activities per working day,
Proactively seeking and utilizing supervision and tools provided for skill building in this area, and
Requesting additional cases when appropriate to augment productivity.
Takes ownership for patient and referral source satisfaction by:
Returning phone calls in a timely manner,
Responding to crises in a timely manner,
With appropriate authorization communicates information to referral sources such as: assessment outcomes, progress reports, no shows, and concerns,
Actively addressing/resolving concerns as they are reported, utilizing supervisory involvement as needed, and
Ensuring that knowledge and practice is consistent with current information on treating culturally diverse individuals.
Encourages patient responsibility and recovery by:
Tracking and monitoring "No Shows" and responding with interventions to remove barriers and increase engagement; encouraging meaningful vocational and/or volunteer activities to the extent the client is capable,
Utilizing current and evidenced-based interventions/protocols,
Ensuring access to resources through referral and/or advocacy,
Involving and educating family members and other natural support systems to the extent possible,
Coordinating access to crisis intervention services and providing crisis services as needed,
Accompanies clients to needed appointments, if necessary, to support their recovery.
Utilizes "MY Outcomes" or other outcome tools as required by the grant to measure client progress, and
Proactively seeks and utilizes supervision and tools for skill building in all of his/her areas of responsibility.
Actively participates in and supports initiatives of all assigned programs:
Actively coordinates with PCP, case manager, school, and other involved parties as deemed necessary,
Coordinates referrals between and participating in self-help services and peer services as assigned,
Actively participates in problem-solving as needed to facilitate care coordination, and
Gathers data and participates in reporting activities as required for the grant.
Regularly demonstrates the ability to serve mentally ill patients of all ages and of all cultural backgrounds in the routine performance of duties.
OTHER TASKS, DUTIES AND RESPONSIBILITIES
Attends all staff, supervisory and community meetings as required.
Dresses professionally and maintains a professional demeanor with staff, clients, and community.
Participates in department performance improvement activities as assigned and attends required training.
Demonstrates service excellence and ACE in the performance of all responsibilities.
Performs other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Associates or Bachelor's degree (preferred) in a behavioral health or human service field required.
CPR and First Aid certification within 6 months of hire.
Computer skills sufficient to learn and utilize the electronic medical record are a mandatory requirement for all direct service staff and supervisory staff.
Punctual attendance at assigned work location is required.
Ability to be mobile and possesses a valid State of Ohio motor vehicle operator's license and be insurable under Firelands' auto policy. Employee must provide proof of personal automobile liability insurance coverage upon request.Apply On-lineSend This Job to a Friend
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Firelands Regional Medical Center
1111 Hayes Ave.
Sandusky, OH 44870
419.557.7400
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